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June 2024 by Gerardo Ortiz
Bed service
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April 2024 by Tonya Lones
Worst bank ever .they never answer the phone .been trying to call for 1 weeks .went to the branch to sign papers to op out of overdraft fees.and they never put it in.will be closing my account with them. So they can keep. their excuse that it was a glitch in the system.
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March 2024 by Jeanette Johnson
I can never get through to a real person when I call. I will be on hold for a long time, then I am told to wait for an operator. Soon after that, I am told that an operator is not available and the call is disconnected. If there is no live person available to take calls, a telephone number should not be given out as though there is someone.
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January 2024 by L McGrew
This is the WORST bank in the world. Had no issues with First Midwest Bank for over 20 years and was extremely agitated when they switched over to Old National Bank. The process during the merge was disorganized, the employees were not trained during the merge and the bank is extremely understaffed. The automated customer service call system SUCKS and during business hours no ever picks up the phone and after being on hold for over 5 minute it hangs up on you. Calling several times or pressing 0 gets you no where. When you go into a physical location there is always a line and never enough employees. I wish I had the option to give this Review zero or negative stars.
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October 2023 by T Puente
It's a good bank there loan options are good and not hard to get approved
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June 2023 by Sarai Colin
Awful bank and staff!
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October 2022 by Tory Puente
It's a good bank there loan options are good and not hard to get approved
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October 2022 by Desiree Story
This bank is not all that. If you have other options go with them. The customer service and staff are a delight. However, the system it's socks. The phone waits are generally 30+ minute waits each time I call. The app definitely lags a day or two with updates. The zelle bearly works through their banking app; I constantly get kick back when trying to relieve payments from new people. That's just a few of my issues nut who knows, maybe yours could be more pleasant.
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February 2022 by Sunil Patel
Long wait time for such a large facility
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October 2018 by cookiessmellbetterthanroses
Love this bank... The tellers are so nice and they have great loan opportunities.
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March 2018 by cookiessmellbetterthanroses Any flowers really
Love this bank... The tellers are so nice and they have great loan opportunities.
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August 2016 by Angie Johnson
Family bank
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October 2015 by José Hernández
They don't have much staff
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July 2015 by Rosa Acevedo
Awesome bank and great tellers
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February 2015 by José Hernández
No tienen mucho personal
