Metro by T-Mobile provides excellent customer service, with representatives who go above and beyond to address customers' needs. Emad, Tanzim, and the courteous and friendly staff at the Joliet location have been praised for their exceptional assistance, whether it's helping with phone plans, resolving issues, or providing technical support. Customers appreciate the store's ability to find solutions and treat them with respect, making their experiences positive and memorable.
These are my buddies I've been going here for 6 years they started me with my phone I just went in there yesterday to pay a bill and to put a new screen on The guys are always there 100% they're always willing to help
April 2026
Harris helped me to get my phone fix. He is good guy
December 2025
AK did a great job explaining what my options were to change my phone. He was patient and very thorough. I recommend him if you ever need any service.
