Metro by T-Mobile at 3328 Chicago Rd offers great prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff, who take the time to explain products and provide personalized recommendations. Staff members like Omer, George, and Mohammad are recognized for their knowledge, patience, and kindness, making the shopping experience smooth and enjoyable. The store often features special deals and affordable prices, with options such as unlimited talk, text, and data plans. Customers also value the store’s helpful suggestions, like setting up direct billing, which make managing accounts easier. Many have been loyal customers for years, citing consistent good service and great deals. Overall, the store is praised for its welcoming atmosphere, knowledgeable staff, and quality products, making it a reliable choice for those seeking prepaid plans and the latest devices in the Chicago Heights area.
I had a problem in my phone. No calls or messages not working and Omer helped me fixing my phone and now it works completely fine. He is a good guy helps me a lot. He even gave me a tablet for free.
April 2026
Best customer service very knowledgeable employees special shout-out to Omer very helpful and he is a good guy only metro ill ever go to love you guys !!!!!❤
March 2026
Got a great deal on the phone. Best than any other places possible
