“Branch Manager Nichole Cage at the Chicago Heights location is phenomenal. She was able to help me with a transaction that I desperately needed to take care of. I have been a long standing customer since the bank was Austin Bank of Chicago in the 80's, then later became ABC Bank, now Old Second Bank. I know there're not as large as Chase, Boa, Us Bank to name a few, I can't imagine transferring to some other institution, I have always been satisfied with the service I receive there, and was more so when the chgo hts location switched over so that I didn't have to travel to the 92nd street lication..location. Thank you Nichole and 02 Bank for your service!!!!”
“Now I have Old national Bank and then had them now for 4 years and every time I go into the lobby everybody smiles cuz it's like a family and yesterday I had to go in because I was having trouble on the internet somehow somebody got into my account and took out money so I can go in and talk to my friend I can get a block and then we can figure out what's going on but the big thing is just once you block somebody you lose your credit card because they block your credit card at the same time so they can't take any more money out so then you can't do anything so as soon as you block it you lose your credit card so I always go back in we look at the screen we try to figure it out it works a block and then I get a new credit card and and they're outstanding Bank they want to protect your money at the same time and that's a blessing”