The O'Reilly Auto Parts on Western Avenue in Chicago Heights provides parts, tools, and accessories. The store offers services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. Customers report very welcoming and professional service. Staff members are described as honest, focusing on customer needs rather than just making sales. They are knowledgeable about cars and provide helpful guidance, such as walking customers through installation processes. The team is willing to find parts at nearby locations if something is out of stock. Services like quick battery testing and providing printed quotes are noted as very handy and time-saving. The staff also efficiently helps with warranties and reprinting receipts. Many customers express being super satisfied and highly recommend this location for all car needs.
Great service, friendly staff. Very helpful. Abvery well stocked store that has some things that others don't. I'll be a return customer.
November 2023
Found my parts for me , and even though that store didn't have my parts in stock at that location, they referred me to a store nearby that did!!! Great job guys , and thank u very much !!!
November 2023
Josh was efficient, friendly and knowledgeable. Thanks for being my go to for auto parts.
