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11AM - 7PM
16619 Kilbourn Ave, Oak Forest
Appliances
“Max is very knowledgeable about the appliances' prices, warranties and functionality. I've been looking for a washer and dryer about 2 weeks. Stop1 Appliance Outlet was the most reasonable for a gas dryer and washer. Also, delivery cost and connection of the appliances were reasonable as well. If you're in the Oak Forest area, stop by. You might find what you're looking for.”
“As a fellow distributor in another state outside of Midwest Laundries territory. Jim was very helpful in supplying a dryer to a local manufacturer that needed it to diagnose a situation we were having with the communication between the dryer and their card system. He expedited the dryer to them the same day so they could diagnose the solution. I thank Jim and Midwest very much for their assistance. Especially when we had no prior relationship with Him or Midwest.”
“Went in looking for a new upright vacuum something better than a Dyson. Donald helped me pick out an upright vacuum that was perfect for my needs and functional to use. Plus I get the benefit of supporting a small local business that can fix my vacuum if it breaks. Was sold a Titan T3600.”
“I had a very pleasant experience at Grand Appliance. Mr Jeff was my Salesman he was patient and had a great deal of knowledge regarding the appliances I purchased.”
“Dad (Ruben) and me have been going here for 15 years. Mark is amazing, Joe and Tom are very knowledgeable and get you what you need fast.Services: A/C system maintenance”
“Victoria & Collette were both extremely patient and nice. They made my shopping experience pleasant and painless. I felt at ease spending my hard earned cash!”
10:30AM - 7:30PM
4233 S Archer Ave, Chicago
Appliances
“Excellent service! Bought a nightstand, some beds and bed frames yesterday. Carmen at the location on Archer was super friendly and kind. She also helped us a few weeks ago buying some couches at their location on Cermak. Will definitely be back again soon as I need some tables. Thank you once again Carmen!”
“I was at home when 2 store workers delivered my wife's Washer. They were very professional and Personable. Before they removed the old washer from our basement utility room, they adjusted the downstairs screen door to make it more easier to remove the old washer and add the new washer through the doorway. Once they completed their work they put the screen door back in place.
They were quick and efficient when doing their work. I was extremely pleased with my wife's purchase, and the promptness of the one day delivery service. I highly recommend others to shop at 5 Star Appliance. You will be quite pleased with your selections and their delivery services.”
“Let me say this, Hiam is the best!!! I had a situation with my account and she was so patient explaining my account to me!!! Her professionalism is a breath of fresh air. She was kind and help me understand how to stay on track!!! Thank you Hiam for your help, support, and understanding! You rock!!!”
“I was left in limbo with what to do with my washer as it had locked up on me leaving me to do laundry at the local laundromat until I could get someone out to check the unit. Unfortunately, they were not able to get parts for 6-8 weeks, maybe, and having a new unit delivered was not available until after the 4th of July. Yikes!I then decided to go back to Harry Miller for a new washer and dryer based on my previous shopping experience with them.I was greeted by Sharon and she informed me of the Speed Queens. I was impressed with the made in America as well as the parts and labor warranty. That spoke volumes over what I just experienced with my Maytag Bravos XL, which were only 6 years old! I was concerned as I was currently looking at potentially a week or two on delivery. That was not the case. The items were in stock and ready to be delivered by Wednesday, keep in mind this was Friday when I went to the store and they were able to deliver them the following Wednesday. Thank goodness!The store had called me with a window of when I should expect the delivery the day before my delivery on Wednesday. The team of 3 showed up, hauling my old units away and set up the new ones with instructions on utilization. They were so polite and very professional. After the team had left, I decided to do a load of laundry that was previously done with my Maytag Bravos XL. I had to lift the lid to check the water as it was washing my clothes. The water was slightly cloudy telling me that my Maytag Bravos XL was not cleaning my clothes! Unbelievable!I have noticed a decline in customer service since the Covid pandemic, but not with Harry Miller!Thanks to Sharon @ Harry Miller, I now have a new washer and dryer that actually cleans my laundry.Thank you so much!”
“We recently ordered all the materials for our patio, and Viktor was incredibly helpful! We had an amazing experience—he took the time to understand our needs, made the order for us, and provided a detailed estimate. Viktor’s attention to detail and focus on our requirements made the entire process smooth and enjoyable.”
“I just purchased a kitchen faucet from plumbing at the 4060 w 95th st location my frustration with matching the previous faucet was becoming exhausting due to no previous markings on the old faucet, Juan from plumbing was so helpful , knowledgeable and patient. Thank you so much juan.”
“I ordered my products online and picked them up the next day. There were some employees working behind the counter, but they seemed to be more interested in talking to each other, than servicing me.
Another man walked up, and went behind the counter. When he saw no one was servicing me, he quickly asked if I was being serviced.
Overall, aside from the initial encounter, things were okay. Employees should really be more customer friendly.”
“Very helpful staff. Reasonable prices.A year since I wrote this review, give or take, and I generally no longer go to Home Depot and Countryside Illinois because it appears multiple staff changes have caused the service in a variety of departments to diminish. They seem to be much more helpful at the local Menards. as long as I go to Home Depot in Countryside Monday through Friday between the hours of 8 AM and 4 PM I could expect reasonable help with better than average expertise. If I go at other times when I try not to if I go at all the staff working there to be poorly trained, particularly in lumber, plumbing, electricity, gardening, but the checkout is generally quick and easy.”
“For deliveries they have moved across the street. Take the first entrance on the right. There is a sign that says deliveries on the building. It’s a little tight so swing wide. Then go thru the alley way towards the back of the building. As soon as you clear the alley the dock will be on your right. Straight back into the dock. Make sure to open your doors before you back in.”
6AM - 8PM
7300 W 159th St, Orland Park
Appliances
“Big shout out to garden department employee Vicky, she helped me find the right mulch and stone for my garden, she also helped me load it onto my truck, pretty strong for a tiny girl! I felt bad for her having to help an old man like me, you'd think some of the other garden employees would help but they were too busy standing around talking instead of working! Guess it hard to find good help these days, hope they keep her around, she appears to the only one working!”
“I visited this location on 22DEC22. The 5 stars for this review are relagated to the associate Nieve. I came into the store stressed and confused looking for an extension cord that likely doesn't exist. I requested for Nieve to help me find it, and they helped me as best they were able. They walk with me to were they sold cords with negative results. They then walked to a computer and put in the specifications for my extension cord, but they didn't sell anything like the one I was looking for. They even attempted to see if they had the snowblower in stock I needed to see if they could better figure out what kind of cord I needed. However, we weren't able to find any pictures to help figure out what cord I needed. Nieve thought it strange by the way I was describing it. However, they were respectful dealing with my later realized error and educated me in a non-condescending way and informed me why the item I was mistakenly looking for likely was wrong. Nieve went over and beyond and deserves recognition for their work ethic, kindness, and knowledgeability. They even gave me the right cord I needed before I left!”
“Well stocked. Nice customer service. The gentleman who helped me and my mom carry a heavy item to our car was very nice and helpful. The young lady lifted a heavy bag to put it in my elderly mother's cart. I thank her for her kindness.”
“I needed to buy more tile for my bathroom (to match what I bought 4-5 years ago at Home Depot), but it was discontinued. I talked to Ed Hester, Design Consultant at Home Depot on Elston Avenue in Chicago, IL on March 16, 2023, and he called Daltile in Elk Grove, Illinois. (I had given him the tile manufacturer as well as the SKU number). As Ed patiently tracked it down online, he simultaneously talked to an associate at Daltile. And he found my discontinued tile!! I ordered it today and will pick it up on Monday. Kudos to Ed Hester, Home Depot employee extraordinaire!!”
“Personally, they do help you find what you are looking for so you don't have to walk aisle by aisle anymore when you don't have time... and when paying, the process is quick...”
“Remodel needs some getting used to. There's no more physical media like CDs or DVDs. There's more space for appliances now. There's also random Lego kits scattered throughout the store”
6AM - 10PM
140 Countryside Plaza, Countryside
Appliances
“Bought a refrigerator here...great service...no issues or complaints. Delivery was fantastic- these guys are fast putting in new frig and taking out the old. Super fast. Everything from beginning to end went flawlessly.”
9AM - 5:30PM
3900 W 127th St, Alsip
Appliances
“We have a small hair salon and have bought several washers and dryers over the years. Their delivery team is always professional and their prices are competitive. Highly recommend”
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“Did not have to wait an hour for them to service me. It was clean, neat, well organized, and welcoming. Every one in every aisle was very helpful!!!! I left a Home Depot because it was a bad experience and ended up at this one which really was great! The cashier Paola and Manger Clifton helped me with my new Home Depot card and checkout. I’m thankful that great customer service still exists. I will never go to Oak Lawn Home Depot again!”