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“Only phone store I trust! Paul is quick and straight to the point very knowledgeable, also very honest unlike other places that just want your money without caring about the situation.”
“If you value good customer service go see Rob. He got me in and out in less then 10 minutes, he knows his job well. I went in the store with negative energy and his positive energy and prompt service changed that quick.”
“Came in today and it was a good experience. The lady was really nice and she explained really well. We got a phone for a good price and my mom is really happy. Thank you Cricket.”
“Women staff are very helpful to help you pay bills in a quick manner. Came in during lunch hours and was still helped by a young lady on her lunch break. ? she deserves a raise for handeling my customer service issue because i know how busy it gets up north ?⌚️??”
“Great place! I’ve visited twice for different reasons. They’re very reasonably priced, super fast and do quality work. Plus the gentlemen who have helped me out were super cool. Give them a shot, their high ratings are well earned.”
“Silvia and Angel were sweethearts! They were able to answer all my questions and gave me a great deal on a new phone and accessories. Definitely recommend this location. Thank you girls!”
“Feel bad for forgetting his name but looking at the reviews I’m pretty sure I was serviced by Abel. Great service. Very clear and concise while also making conversation during our wait. Amazing service!!”
“Erick was very very helpful today helping me with upgrading my phone. Very knowledgeable and friendly he answered all my questions making this the best experience I’ve ever had purchasing a new phone .”
“Marco was wonderful! He helped us out with setting up a new phone plan. Though it took us a bit to get through the whole process, he was incredibly helpful and very patient with us. Thank you Marco for all you did for us.”
“Julianna Monarrez took care of me and my mom today. She did an excellent job helping us understand our new plan and even got us Apple Watches with our new iPhones! She’s very pleasant to talk and gave us a few laughs! She’s the best person I’ve talked to AT&T and deserves a raise!”
“My project to report is the replacement of a digital hard drive with a solid state one. The target here is a ten year old Mac mini. The technician had it over the weekend and returned it after five days. Data restoration was not requested nor was it done. I supplied the replacement drive. The install was successful. The data recovery I performed without his assistance. Very happy with the speed and the final price of the finished project. My thanks!”
“Found myself going back there after getting ripped off by Verizon. Never forgot good service. First thing I asked was is this the same owner from 5 years ago, yes she said.Once I needed a phone repaired and he sent me to a shop. Not selfish, not trying to push a phone just honest to goodness help. And so I return, permanently. Lesson learned, when you find good people stick with them.”
Open 24 hours
10646 S Cicero Ave, Oak Lawn
Mobile Phone Accessories
“Jocelyn and Lizette were just wonderful!
I am a senior citizen and both young ladies was very patient in going over all the details of my plan. Very attentive to my needs.”
“i got the best service from Liseth at cricket in Tinley park. She helped me with the Apple Watch connection. She was so patience and helpful. Trust me I am a hard learner and she did her thing. Please go, you will not be disappointed. This visit is what customer service is all about!”
“We were very pleased with our experience at this location. Olivia was a great help and explained everything clearly to us - she even found a great unexpected deal for my husband and answered all my questions patiently. Thanks, Olivia!”
“I recently went to the AT&T store in Homewood to express my concerns with my internet and cellphone bills. Thanks to the patience and help from Sandy and her manager Gina, I left the store feeling much better about what I need to do to reduce my bills.”
“Crystal was simply amazing! I can in with a dire situation and she worked it out with grace and ease!!! %1000 satisfied and I will follow her where she goes for my ATT phone services. She’s the absolute best after making my day so much better with easy solutions. Too good to be true! Thank you!!!!”
“North Riverside agent Jorge C. is simply one of AT&T's best!! The switch from T-Mobile was challenging and tedious, and I had to return to the store twice for him to resolve the transfer issues. He was extremely helpful, and I was very impressed with his patience, politeness and professionalism throughout the entire transfer process. As someone with a 30-plus-year customer service background, I always make it a point to observe the demeanor of the person who's assisting me, and he passed with flying colours. He definitely deserves a FIVE-STAR rating.”
“Ruben was beyond amazing & helpful through the whole process of getting a new phone from start to finish!!! I typically hate buying new phones and there’s always so many steps that are sometimes very stressful and he was very calm and reassuring. It was a great experience and a success!!!”
“Oscar is always a pleasure to work with when it comes to handling my needs about my account. He is very knowledgeable and professional. He always makes the experience very comfortable and easy. All my friends and family will be coming here from now on. Thank you Oscar!”
11 AM - 7 PM
747 W 31st St, Chicago
Mobile Phone Accessories
“What a sweet hard-working guy. I wish I knew his name. Go when it opens tho, or wait a looooong time. Everyone who goes here, either has a broken phone, or needs a new one. This interaction takes a long time per customer. If they only staff it with one human, we'll that's Verizon's fault, right?”
“Sein, The stores owner was extremely helpful in my phone purchase, and setting up my new phone. I recommend this store because the customer service was exceptional. On the scale of 1 to 10!!!!! The Cricket store gets a 20!!!!!!!??”
“I went there to to check my phone speaker and they told me it need to be changed . I had only 1 hour to go to work , they said it will be done within 45 min and they did what they said . I was happy, good job!”
“This cricket location has the most incredible Customerservice you could ever imagine! They were able to help me out with a Sim card issue that was an emergency and they could not have been more pleasant. The owner Erin was extremely helpful and so nice to deal with at this difficult time. I highly recommend this location and I have had great service with cricket and will never go back to another phone carrier. Thank you Erin and I appreciate your Customerservice so much! Well done and keep up the good work.”
“Needed to get a new phone for my husband, although we were a little hesitant, we decided to step into the AT&T store, our experience was the best ever!! Alejandra was kind, personable helpful and very knowledgeable. If you are ever in the need for anything, go and ask for her, you won’t regret.”
“Constance helped me she was so nice and informative, also the manager Riziq was the first to greet me with a smile and made me feel comfortable and very welcoming. The store was clean and helpful thank God I live close to an att store that is good because I always have bad experience with other at&t stores.”
“Gene at the Tinley location was outstanding saved me so much money a month, was so knowledgeable. An asset to your company. I do not live near that location but I choose to drive there”
“I had an exceptional experience at Boost Mobile! The team there is truly top-notch. They fixed my phone quickly and efficiently, and the customer service was outstanding. The prices were excellent, and I couldn't be happier with the results. I highly recommend this location for all your phone repair needs - they've earned every one of these five stars!”
“I'M UPDATING THIS OLD REVIEW FROM 4 TO 5 AFTER GOING BACK & READING OLD REVIEWS SINCE THEY'RE STILL BETTER THAN OTHER PLACES I'VE BEEN TO SINCE THEN?THEY WEREN'T ABLE TO FIX MY BROKEN PHONE AND I KNOW THEY REALLY TRIED, WHICH IS MORE THAN I CAN SAY FOR SPRINT! THEY'RE VERY NICE & HAVE ALOT OF ACCESSORIES!!”
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“I want to extend my deepest gratitude to Eric Reyes at Verizon Wireless for his exceptional service. My older parents needed new phones, and unfortunately, I couldn't be there to assist them. However, Eric stepped in and made the entire process seamless and stress-free. He was incredibly professional, patient, and thorough, ensuring that my parents understood everything about their new devices. Even though I wasn't there in person, Eric communicated with me over the phone, keeping me updated and addressing all of our concerns. His dedication and willingness to go above and beyond truly stood out. My family and I will definitely follow Eric to any location he works at in the future. Thank you, Eric, for your outstanding service and professionalism!”