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“I’ve been going to this Shop for many years.
I’ve bought phones, I’ve bought computers from this shop.
I’ve gotten phones & computers repaired for both myself and friends.
I’ve purchased accessories & sent a number of friends here too.
The Owner is knowledgeable, professional, very competent & honest.
I highly recommend Dr Phone Repair !!!
Joe Salomone
Monee IL.”
“Omg, where do I begin. Steven & Erika are PHENOMENAL!! Great personalities, amazing customer service skills, knowledgeable, thorough and just a breath of fresh air in this cold world. Steven was able to add a line to my account expeditiously, and also told me about other products that were available to me. Steven & Erika both deserve a raise/promotion. I’m totally convinced they’re an asset to the Cricket Company. Btw, R.I.P. Rafael. ?”
“I’ve had work done here twice. He works pretty quickly. I assume random repair places like this are inconsistent in quality, but I find this place very satisfying. Thank you for the great work.”
“I had a great experience with Marlee at AT&T. I came in because I had to replace my iPad through AppleCare and was having trouble getting everything set up. Marlee was incredibly patient and tried multiple times to get it working for me. Even though the setup ultimately didn’t go through, he clearly did everything he could on his end and explained that I would need to call 611 to complete the process, which I plan to do.
While I was there, he also helped me pick up an Apple Watch that I needed and took the time to go over all the details about the WiFi deal they’re offering. Thanks to his thorough explanation, I’ll definitely be taking him up on that offer.
Overall, Marlee was professional, knowledgeable, and genuinely helpful. I really appreciate his effort and customer service — it made a frustrating situation much easier to deal with.”
“Zack was super helpful, friendly, and did quick work! I had an issue with my SIM card reader and they didn't charge me a fortune and I had my phone back in a half hour. 10/10”
“Marco's really helped me out with getting a new phone. Even hooked it up with alil something extra. One of the best Boost Mobiles around. Waited on really quick, and not in the store for long at all.”
“Diego was the most helpful in helping me with setting up internet, new phone and installation of several new apps. His time, patience and knowledge was the best customer support I have received in a very long time.”
“Amazing service! I got my phone screen repaired and the Francisco did an excellent job. The repair was done quickly, pricing was transparent, and the he explained everything clearly. My screen works perfectly now. Definitely recommend this place if you need phone repairs!”
“Santos and the whole store was great. He helped me follow the insurance claim directions and was very helpful. They fixed my screen in 90 minutes. Excellent experience.”
“Silvia and Angel were sweethearts! They were able to answer all my questions and gave me a great deal on a new phone and accessories. Definitely recommend this location. Thank you girls!”
“01/28 Luis helped me troubleshoot my phone I had a virus on my phone and he helped me fix it fast and quick also his customer service is outstanding I would recommend coming here to all my friends and family.”
“Omg what a lifesaver it was a long process due to the other company not trying to relase my number but she was patient and even helped me get my accounts onto my new device”
“Amram was our sales person and he could not have been more helpful. He took time to explain and gave us options. Also helped my Dad (90) with new watch. Did not talk too fast and personable. Trusted him. Very nice experience!”
“Just worked with Gabriel on my bill. He walked me through my billing, explained everything with patience and was clear. Best experience I’ve had with a wireless carrier. I would recommend to any friend and family member. Left the store feeling great about switching from Verizon to AT&T.”
“I had a fantastic experience! I went in to purchase internet service, and Damaris was exceptional she explained how things would work and what I should expect. Answered all my questions, very knowledgeable and extremely patient. I will definitely be returning to this location in the future.”
“I came back in to add to my Google review because Jack did such a wonderful job with me. He ordered me a Google Pixel 8 Pro and it was free with my trade in. He put all the information from my old phone on my new one. Jack is the best!”
“I recently upgraded to the iPhone 15 Pro Max with Boost Mobile, and it's been an amazing experience. The sleek design and stunning display make everything look vibrant. The performance is incredibly fast, and the battery life is impressive. Boost Mobile’s network is reliable, and setting up the phone was a breeze. The camera takes professional-quality photos and videos, capturing every moment beautifully. Overall, I’m thrilled with my new iPhone and the excellent service from Boost Mobile. Highly recommended!”
“Found myself going back there after getting ripped off by Verizon. Never forgot good service. First thing I asked was is this the same owner from 5 years ago, yes she said.Once I needed a phone repaired and he sent me to a shop. Not selfish, not trying to push a phone just honest to goodness help. And so I return, permanently. Lesson learned, when you find good people stick with them.”
“We had a great experience working with Sunel for our at-home internet service. From the beginning, Sunel was professional, patient, and incredibly helpful. He took his time to understand and explained everything clearly, without rushing or making us feel confused.
What really stood out was Sunel’s commitment to making sure everything worked perfectly. We were guided through every step, offered solutions that actually made sense, and followed up to confirm that my connection was running smoothly.
Thanks to Sunel, the entire process was stress-free. If you ever need assistance with this location of AT&T ask for Sunel. I highly recommend this location, they truly go above.”
“Just had a phenomenal customer service experience with Jesse! He was very knowledgeable, professional, and patient answering all of my questions with ease! I highly recommend this location.”
“Needed to get a new phone for my husband, although we were a little hesitant, we decided to step into the AT&T store, our experience was the best ever!! Alejandra was kind, personable helpful and very knowledgeable. If you are ever in the need for anything, go and ask for her, you won’t regret.”
“Matt provided one of the best customer service experiences I’ve ever had! I came into the AT&T store in the middle of a chaotic move, last minute needing to switch to AT&T and get internet set up right away. After a failed attempt with a third-party dealer, Matt jumped in to help.
Despite the complicated situation, he was knowledgeable, patient, and incredibly proactive—at one point juggling two phones to expedite the process. Thanks to his efforts, my equipment was delivered the next day. What really stood out was his kindness and follow-up, even checking in with me on his day off to ensure the installation went smoothly.
Matt is an invaluable asset to AT&T, and I feel lucky to have had his help. Great experience!”
“Crystal was simply amazing! I can in with a dire situation and she worked it out with grace and ease!!! %1000 satisfied and I will follow her where she goes for my ATT phone services. She’s the absolute best after making my day so much better with easy solutions. Too good to be true! Thank you!!!!”
“I been to a few boost mobile stores before this one the young lady Terra was very helpful, she help me everything I need I also got me a new phone thank you, will be back soon.”
“Constance helped me she was so nice and informative, also the manager Riziq was the first to greet me with a smile and made me feel comfortable and very welcoming. The store was clean and helpful thank God I live close to an att store that is good because I always have bad experience with other at&t stores.”
“North Riverside agent Jorge C. is simply one of AT&T's best!! The switch from T-Mobile was challenging and tedious, and I had to return to the store twice for him to resolve the transfer issues. He was extremely helpful, and I was very impressed with his patience, politeness and professionalism throughout the entire transfer process. As someone with a 30-plus-year customer service background, I always make it a point to observe the demeanor of the person who's assisting me, and he passed with flying colours. He definitely deserves a FIVE-STAR rating.”
“Absolutely a pleasure being assisted by the lady associate that helped me transition from T-mobile to A&T this Sunday afternoon! She was so professional and efficient, making the whole process stress-free and seamless.I would recommend her for any of your carrier needs and even stayed late to make sure everything concluded smoothly. Thank you so much for this warm interaction!!”
“I love this place. They always take amazing care of me and my phones and do amazing work. I highly recommend to anyone. They are fair and honest and good people. Thank you for everything!”
“Oscar is always a pleasure to work with when it comes to handling my needs about my account. He is very knowledgeable and professional. He always makes the experience very comfortable and easy. All my friends and family will be coming here from now on. Thank you Oscar!”
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“Omg.. Jennifer H was amazing!! So helpful and knowledgeable. She knows her store, services and anticipates the needs of the customers. She is energetic, sincere and so sweet. I was in a tight spot and I felt that the Lord sent her to help me. Stay Blessed Jennifer ?”