AdvaCare Systems is a premier durable medical equipment provider in the Midwest, specializing in respiratory, bed frames, support surfaces, and specialty items. Based on the reviews, the company is known for its polite and efficient delivery drivers, who often arrive within a few hours of the order being placed. Customers have praised the drivers for their professionalism, compassion, and knowledge when delivering, repairing, or picking up equipment.
While there were a few negative reviews regarding the company's responsiveness after a patient's passing, the majority of customers expressed satisfaction with the overall service and quality of the equipment provided. Many noted that the equipment, although sometimes dusty, was in acceptable condition. The reviewers also appreciated the company's efforts to accommodate their needs, such as scheduling the equipment pickup at a convenient time.
Overall, AdvaCare Systems appears to be a reliable and customer-focused provider of durable medical equipment, with a team of dedicated and caring staff who work to ensure a positive experience for their clients, especially during challenging times.
Daniel in customer service is great to work with. Every time I need help with something and he ends up involved, it gets done. Great person to represent the phone lines when we need help!
February 2026
I was having a ruff day with the decline on my grandmother. However a man name Aryk who dropped of her supplies ensured us everything was safe, functional, and explained how to use the equipment in a way we could understand. His empathy and respect toward my grandmother stood out and made a meaningful difference during... read full comment
September 2025
They pay amazing attention to detail and they treat patients as if they are family. You can't ask for too much more on trying to make somebody comfortable and their last moments
