Advance Auto Parts at 7118 S Stony Island Ave in Chicago is known for its helpful staff and excellent customer service. Customers appreciate the friendly and knowledgeable team, including managers and employees like Henry, Sha, Shay, and Luis, who go out of their way to assist with finding the right parts and providing quick service. The store offers a wide range of automotive aftermarket products, including FRAM fluids and oil filters, Carquest parts, and DieHard batteries. Many services are offered for free, such as battery testing, battery and wiper installation with purchase, engine code scanning, and battery and oil recycling. Customers also value the store’s fast service, good hospitality, and willingness to answer questions. The store’s management consistently provides a helpful and welcoming environment, making it a preferred place for automotive needs. Loyalty programs like Speed Perks are available to save on store items and gas.
Knowledgeable and willing to address the necessary concerns to fix the problem. Also found a coupon to help with the purchase
August 2024
Very good customer service and the manager. There was very helpful. I strongly recommend shopping at this particular location.
July 2024
Henry was so helpful he made sure I had the correct parts for my car he was fast in had good hospitality Henry is the type of person we need at Advance auto on 71st in stony island
