Advance Auto Parts at 7118 S Stony Island Ave in Chicago is known for its helpful staff and excellent customer service. Customers appreciate the friendly and knowledgeable team, including managers and employees like Henry, Sha, Shay, and Luis, who go out of their way to assist with finding the right parts and providing quick service. The store offers a wide range of automotive aftermarket products, including FRAM fluids and oil filters, Carquest parts, and DieHard batteries. Many services are offered for free, such as battery testing, battery and wiper installation with purchase, engine code scanning, and battery and oil recycling. Customers also value the store’s fast service, good hospitality, and willingness to answer questions. The store’s management consistently provides a helpful and welcoming environment, making it a preferred place for automotive needs. Loyalty programs like Speed Perks are available to save on store items and gas.
I am satisfied by the safety of my online purchase. The assistant made sure I was the right person making the purchase and picking up the product . Clean store and parking lot. Very friendly and helpful I'm so happy for shopping at Advance Auto. I am looking forward for future purchases at Advance Auto.
May 2026
Sha was very helpful and very knowledgeable about what I was shopping for q
May 2026
The store manger Shay helped me out so much. She was very polite and assuring. Great customer service.
