Aesop is an Australian skin care company offering a range of skin, hair, and body care formulations created with meticulous attention to detail. The products are described as totally rejuvenating, with customers reporting feeling great and seeing results. The brand provides an entire self-care routine from one place, which is helpful and convenient. While not the most economical option, many see the value in treating the body with good products and respect, noting the first purchase may be a few hundred dollars before replenishing items as they run out.
The store itself is a beautiful little shop. The crew is consistently noted as phenomenal, amazing, helpful, kind, and friendly. Staff members are described as outgoing, informative, super kind, and thorough, spending a lot of time walking customers through products, catering to smell and texture preferences, and helping to find items to meet specific needs. They provide all necessary information on products and fragrances, allow for experiencing and layering different products, and create lovely, wonderful experiences that encourage customers to return.
I don’t remember the name of the employee but he was so kind and helpful! He helped us find some nice skincare items and also gave us samples to take him. Thank you so much ❤
August 2026
Came here to pick out a housewarming gift for a friend not knowing anything about their products - Anya helped me out and was so nice and knowledgeable about Aesop’s products! Had a great experience - will definitely be coming back (and thank you Anya!!!)
May 2026
another lovely time at aesop!! my aesop is in houston but I was visiting chicago and had to stop by. the team working the day before mothers day was super sweet!! they helped me every step of the way figuring out the perfect assemblement for my mom. thank you guys!
