My son opened an account back in mid-December, and he still hasn't been able to set up mobile or online banking and we have called 4 times with no help. The account is useless without access. Every time we try, we get this same message. For an online bank, this is more than an inconvenience. This is a major problem.
October 2023
Terrible credit union. Customer service can’t handle most banking issues over the phone. They have a horrendous laid out UI on the website. If you apply for a loan I would recommend refinancing through a more reputable lender if the rates go down.
October 2023
Banking exclusively with Alliant for 5 years. Excellent UX, great mission behind the company, you can feel good about where you keep your money. And tons of hidden perks like covering overdraft fees. I've never had to pay any of the ridiculous fees associated with basically every other bank. Alliant is excellent.
About Alliant Credit Union - Corporate Headquarters
Alliant is one of the largest credit unions in the U.S., with more than 85 years of experience and 700,000+ members nationwide. We're 100% digital and we're not-for-profit, so we can reward our members by offering high savings and checking rates, low loan rates, rich credit card rewards and fewer fees.
