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March 2024 by Delores Turner
Wonderful documentary
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March 2024 by ana ojeda
Slowest service, waited 20 minutes for pretzel bites
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March 2024 by Mike “Ornery”
I had previously given the location 4 stars but am entirely pleased with the remodel that is being done and the upgrades to the theaters. Although there is still some construction going on, this has become my favorite AMC in the downtown area.
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March 2024 by Binormal “BiNormaL”
reclining seats, heated seats, cooling seats. free ghostbuster clothing pin. early movie showings day ahead of telease. bowling, arcade and food dining, bar. big location.
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March 2024 by Mark Sopicki
Great place to watch a movie comfortable seating
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March 2024 by cassandra tanguma
Watched dune 2, had tickets for the movie at 8:30. Checked in around 8:35, and concession was closed for the night.. they should have something listed on the website before buying tickets that concession would be closed. Good thing i fell asleep throughout the movie :)
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March 2024 by Lee Hagaman
No popcorn or other food available. If they told me when I bought the tickets I definitely would have chosen somewhere else.
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March 2024 by Lee
The skeleton crew running this AMC post-Chicago Saint Patrick’s day parade truly ruined my movie experience for Dune 2. The movie began vaunting Dolby Audio, supposedly an immersive surround sound experience, yet the movie began completely silent. I initially thought the silence was an artistic gambit by Denis Villeneuve, but the movie quickly went black screen. Thirty minutes later the movie began again, completely silent. The movie forty minutes later began with audio, yet they did not restart the movie from the beginning of the film.
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March 2024 by Shell / Walt STUNARD 312-540-9000 NewEastside.com 60601 - R E BR
Flyover Chicago is worth every penny!!
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March 2024 by Sonia Avila
Very nice movie theater, a good place for family entertainment.
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March 2024 by Daniel Shade
Terrible customer service. Runs out of popcorn regularly. Soda machines are typically all down but one which has limited options. Butter dispensers don’t work. As a long time A List member I would expect more but for some reason most Chicago AMC locations are pretty terrible.
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March 2024 by Louis Cahn
Back in January we were 10 minutes into our movie when the ceiling started leaking and we got rained on by a burst pipe. As we were running from our seats an employee came in and announced everyone needed to evacuate before the ceiling collapsed. We were pushed outside, wet, in below 0 weather. As frustrating as all of that is, I understand it’s not their fault. My larger issue is that since then we have received no apologies or refunds despite reaching out to both corporate and the theater in multiple occasions. I went back to the theater and was told I couldn’t be given a refund by them for my tickets or concessions and would have to contact corporate. They gave vouchers that didn’t cover everything we purchased and felt like an insult after being rained on in their theater. Should not have to be jumping through hoops to get a proper apology.
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March 2024 by Andrew Benson
Reclining/heated/cool seats were great to watch Dune 2, but the most standout impression of this location is the staff. All the employees individually and collectively were kind, welcoming, and helpful beyond their work duty. I hope their management sees this and rewards them for making such an impression. Choosing this AMC location was perfect for my friends to get together.
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March 2024 by John Joseph Burhop
Reclining chairs. Pretty comfortable. Very loud.
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March 2024 by david wilson
All good, except...We saw a movie in "LASER AMC" Theater 2, and the experience was absolutely horrible.We're still feeling the "effects." The worst sound system we've had at a movie theater in decades.The dialog sounds was very bad. Many times unintelligible.The vibrating seats make no sense at all and are really a huge, uncomfortable distraction.The seats just vibrate when the sound effects get going and increase as the volume gets louder.Please turn that feature off.Our opinions are verified by the number of seats "LASER AMC" fills up in any given day.
