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“As a fellow distributor in another state outside of Midwest Laundries territory. Jim was very helpful in supplying a dryer to a local manufacturer that needed it to diagnose a situation we were having with the communication between the dryer and their card system. He expedited the dryer to them the same day so they could diagnose the solution. I thank Jim and Midwest very much for their assistance. Especially when we had no prior relationship with Him or Midwest.”
“Shopping for a new dishwasher can be overwhelming, especially when you’re trying to balance functionality, aesthetics, and budget. I went into Ferguson not entirely sure what to expect, but the experience exceeded my expectations from start to finish.
Justine was so easy to work with — knowledgeable, patient, and never pushy. She guided me to a great option that fit both my space and my budget, and made the whole process feel simple and stress-free.
The installation was just as smooth. The crew showed up on time, worked efficiently, and even handled a surprise power issue without skipping a beat. It was clear they knew what they were doing and cared about getting it right.
If you’re looking for knowledgeable support and professional service, I’d definitely recommend Ferguson. Will be back for future projects.”
“Excellent new site for our company, which serves consumers in the south and west. More significant is the level of personnel service we have experienced. So far at this place, I've only worked with Rolondo, Carmine, and Alex. The work ethics are shared by everyone of the workers, I'm certain. Thank you so much, Racine.”
10:30AM - 7:30PM
4233 S Archer Ave, Chicago
Appliances
“Excellent service! Bought a nightstand, some beds and bed frames yesterday. Carmen at the location on Archer was super friendly and kind. She also helped us a few weeks ago buying some couches at their location on Cermak. Will definitely be back again soon as I need some tables. Thank you once again Carmen!”
“I bought my dining room table here aswell as my couches and coffee table.Im very happy with my purchase the staff were very professional and kind. I look forward to my next purchase.”
“Owners were extremely knowledgeable and kind. They make sure the quality of their work is the highlight of this business and ensure that the customer feels comfortable there. Would gladly recommend this place to anyone with sewing machine needs”
“US FURNITURE AND RUGS is my first time being in the store. Sale Manager was very polite also friendly. Also they have so many beautiful furniture and rugs to at great prices ?”
“When a house we purchased turned out to have improper venting that was not up to code for 2 fireplaces, we were despondent at the of thought of major construction to correct the problem. A friend referred us to American Heritage, and they recommended switching to ventless fireplaces and sealing off the chimneys avoiding a huge headache. We went with their reco and could not be happier. Installation was professional and excellent and their customer service post-purchase has always been great. Highly recommend.”
“Let me say this, Hiam is the best!!! I had a situation with my account and she was so patient explaining my account to me!!! Her professionalism is a breath of fresh air. She was kind and help me understand how to stay on track!!! Thank you Hiam for your help, support, and understanding! You rock!!!”
11AM - 10PM
2603 W Devon Ave, Chicago
Appliances
“Must visit. They have every Indian item that you are looking for. Starting from idols, to handicrafts, decorations, festive collections, etc at a very reasonable price in Devon. Run by very friendly people. Highly recommended.”
“Great selection (mostly online but decent in-store), great service, speedy delivery. Sarah in sales was super responsive. I started my renovation project at Studio 41 near Merchandise Mart (near my job) and in Lincolnwood (near nothing) and while the team in Lincolnwood was MUCH nicer than the folks on Hubbard (it wouldn't take much) there wasn't nearly the responsiveness and pricing transparency that I got at Ferguson. I was initially very overwhelmed by by master bath rehab- Sarah was easy to work with and worked well with my contractor to replace a Kohler tub that arrived with minor damage. Totally a 5 star experience”
“This is the thing I love about Coles and why our next purchase will be from them: each person is kind and has the training, knowledge, and, most important of all, the authority to actually solve problems, not merely be sympathetic about them. Great place. I highly recommend them. I needed a favor, a seemingly simple favor but a favor nevertheless. I called all the big box stores. They were, for the most part, kind and, in an odd way, responsive: they killed me with encouragement. But after three weeks of encouraging phone calls with Customer Service agents and managers alike, and unanswered phone calls and promised but unreceived emails from the folk who might could actually do the favor, I was no where but two weeks behind: everyone said this should be possible but no one could do it, despite being willing to. Remarkably, it was an Orange Big Box Customer Service agent in rural Kansas who lead me to Coles. She said to me, "When I needed this I called my local furniture store." I said, "There aren't any anymore where I'm from." I was wrong. It took 24 hours. I found Coles on my first online search and was embarrassed to realize they have been in my neighborhood a few decades longer than I have. I got Kevin first call, first ring. He said, "No problem," and put me in touch with Charles. Who responded promptly by email. And by the next day I was on the phone with Mark on one of the trucks. Problem solved. And then some. Most big purchases I dread. The research. The feeling all along that the house has rigged the game no matter how hard I work. My next big purchase I am actually looking forward to because it will be from Coles.”
“There are 2 ways to get to the docks. Id suggest the green route. As flatbeds unload in the home depot driveway. There's quite a bit of room to back in. They were fast to unload.”
6AM - 8PM
1919 N Cicero Ave, Chicago
Appliances
“Business as usual, there welcoming, friendly and helpful. It ok when you coming to buy small stuff but it when you buying stove and dryer the big stuff that when you have problems they mounted the stove to close to window melt the blinds I was told fire it hazardous, call try to get the worker to remove it from being so close to they said no, now we buy a dryer from here the worker put sliver or duck tape on everything I don’t him to use clips he refuse then use that duck tapes on everything few day later all that mess came a loose call the store try get somebody help I got hang up the girl on the phone didn’t know nothing I had to go store buy a clip and paid a family hood the dryer up right. I paid for insurance not work out with Home Depot.”
“I had a great experience at this location yesterday. I needed assistance with a kitchen remodel, and Matt Rodriquez was incredibly friendly, helpful, and knowledgable. I'll be coming back to this location and to him for future projects.”
“Love this place. Great deals during all seasons and wide variety of diy projects. Outside garden is cool and definitely look out for the clearance rack during the summer months. Recommend for friends and family.”
6:00 AM - 10:00 PM
1360 N Ashland Ave, Chicago
Appliances
“we went for minor home repair items and greeted at door, asked twice in aisles if needed assistance. One sales associate left his area and walked three aisles down to not only direct us to our sought item then advised on the best product from the variety. Great store!”
“The staff has repeatedly helped in finding the right things. The prices for orchids are relatively lower than in other stores. The assortment of orchids is large and of high quality.”
“Just wow. Walked in, so well staffed. Everyone’s on the move and the ones who aren’t are looking for someone to help. Felt like I was in twilight zone but in the best way possible. My local HD ain’t got nothing on this location. Bravo Addison HD!”
“I remodeled my basement a few years ago, and my contractor and I bought everything at the Elston Ave. Home Depot. A few weeks ago, I wanted to buy a back door. I called Home Depot several times, but the phone system is not good, and I couldn't get through to the department. I came in and spoke to someone, but she didn't give me the correct information. I came back the following day to speak to a manager. His name is Prince, and he is truly a Prince. He told me that I would have a discount on the door to make up for the poor customer service that I had experienced. He also gave me his cell number. Ultimately, they didn't have the door that I wanted, and I called and told him that I had found what I needed at Menard's. He told me that I could pick out some things to make up for the lack of customer service. I came in a few days later, and got a whole lot of cleaning supplies! He kept telling me to take more! I was a 78 year old kid in a candy store! Prince is truly a Prince, and a smart manager. I do hope that they can improve upon the phone system. However, I will keep coming back and ignore the poor phone service. The customer service is great! Thank you, Prince!”
“Needed some pvc poles for a mesh fence im making for my vegetable garden in back, found the poles they cut them in half for me and found the mesh for the fence and the ties all in one place. And while I was there got some more vegetable plants. Love my home depot.”
“Much easier to rent than "other places", and the vans are huge. Used it to move a 3 bedroom. The price was great. Will be using this service again. Customer service is cool.”
“Ask for Brian in hardware! Incredibly efficient, friendly , enthusiastic and knows his stuff..... helped me sort out a stainless steel screw threading issue within seconds versus me taking a long time to figure thus out. 14/10”
“Nice Home Depot location. Staff helpful when need especially in paint section! Can usually find what I need easily. Parking lot big and safe. Have also rented truck from this location in the past with great experience! My go to Home Depot in the city for sure!”
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“The delivery team kept me aware thru texts where they were and expected eta. They arrived on time and brought the appliance to my 27 th floor condo.All was done fast, near and professional. I prefer using Grand Appliance over other dealers.”