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February 2024 by .
Xavier was excellent. Very professional and knows his stuff!
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February 2024 by Joan Kelly
Xavier was very helpful to me today and I appreciate his kindness OK
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February 2024 by Ronald Montedore
New store is amazing ' very helpful staff and manager
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January 2024 by Juan Carlos Loyola
Another branch where they give you good service
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January 2024 by Bob Mayflower
The store manager is very helpful and accommodating
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December 2023 by Diana Bresemann
I have been here three times and each time Xavier was amazing. He is so knowledgeable about so many different areas took the time to answer. Since I am not very computer efficient he was very patient with me understanding my phone. I give this store five stars and I would give Xavier 10! We are usually not very happy when we go inside the AT&T stores in the past so this has been a extremely Pleasant
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December 2023 by Jacob Bresemann
First time at this location and I’ll definitely be back. The store manager Xavier was extremely helpful, knowledgeable and kind. He dealt with both my indecisiveness and my mom’s confusion wonderfully. Thank you Xavier!
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November 2023 by Melinda Bush
Xavier was the only employee in the store and he was juggling 4 customers with incredible grace and calm. When we got our turn he was so knowledgeable and helpful. I'm a longtime AT&T customer and I have never had someone with this depth of expertise.
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November 2023 by Cheryl Oli
3 customers in the store 2 sales clerks. Very friendly seemed knowledgeable took care of my questions while still helping the other person.
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November 2023 by Michael
Drove all the way here and the store was locked with no lights on. Really disappointing given it shows as it should be open and I have a phone I need fixed. Waste of time and gas!!! Will be bringing it up to corporate as well.
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October 2023 by Gerald Menk
We recently went into this new AT&T store to get new phones. The gentleman who helped us was very knowledgeable and kind. He went out of his way to make our experience a good one. I would highly recommend this store!
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October 2023 by Jeannine Zipfel
EXCELLENT, friendly service!This is the new store location in Grayslake. I went in with my in-laws to upgrade their phones. Xavier was knowledgable, efficient, and handled the upgrades for us seamlessly. He took the time to answer all of their questions, and made sure everything was working before we left. Would definitely recommend!
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October 2023 by Karen Jansen
This place was wonderful. Xavier was wonderful - greeted everyone no matter how busy, patient yet super efficient…didn’t miss a beat. Thanks for making the process of a new ovine purchase go that much smoother!
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September 2023 by Brian Berry
Professional, clean store. Excellent customer service. Company phone issue. Came in with a SIM issue. Phone had no service. Fixed my Company phone by completing the transition to eSIM. THANK YOU!
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September 2023 by Bryan Frain
Great experience. Very knowledgeable, and helpful which is rare now days.
