The AT&T Store in Grayslake offers phones, tablets, smartwatches, and connected devices. They provide wireless data plans for every need, including prepaid plans with no contract and popular unlimited data plans. These plans include access to the nationwide AT&T 5G service at no extra cost. Customer experiences are frequently positive, with staff described as friendly, helpful, efficient, and knowledgeable. Assistance includes upgrading to newer model phones, resolving phone issues, setting up new devices, and activating services. Staff members effectively explain promotions and credits. The service is noted for being easy and professional, leading customers to recommend the store and express intentions to return.
I had a great experience at Grayslake AT&T Store. Morgan and Ally are very knowledgeable sellers. Ally LaCount was helping me with my new phone. She was very patient with me. She answered all my questions. Ally also helped me choose other products which I needed for my phone. Excellent job!
February 2026
ATT in Grayslake is great! They have great customer service and the workers are very knowledgeable with their information. Shoutout to Julian and Ally who were very knowledgeable when it came to upgrading my phone and saving me money, will be visiting again! Go there!
January 2026
Excellent experience at the Grayslake AT&T store on Belvidere Rd. A shoutout to Ally LaCount there. She was capable, helpful and patient. She solved a long-time problem I had with my phone.
