AutoTech Auto Repair has received mixed reviews from customers. While some appreciate the friendly customer service and thorough explanations provided by the staff, including helpful assistance from Carlos, Tom, and David, others have expressed concerns about high diagnostic fees and unresolved issues. One customer noted that their car's brakes were overfilled, leading to further complications that another mechanic had to fix. Despite these issues, the shop showed responsiveness by offering an apology and a partial refund. Many customers remain loyal, praising the team's commitment to listening to concerns and standing by their work, making it a popular choice for car maintenance and repairs.