AutoZone in Chicago is noted for its excellent customer service and knowledgeable team. Customers report that the staff are efficient, friendly, and go the extra mile, often providing help with installations like batteries and wipers even in bad weather. The team is described as patient, helpful, and willing to guide customers through repairs, making them feel confident and treated like family. Employees are recognized for being super efficient, offering a warm welcome, and having great attitudes. There are instances of staff staying open late to accommodate customers in need. The store provides automotive parts and accessories, and many customers recommend this location for its great service and will definitely return.
Came in for brakes , roders , and calipers & cely was extremely helpful ! I had my toddler and not only did she help me check out but she also helped me carry all my parts to my car beyond kind.
February 2025
I had great experience walking in to this location and being greeted and helped by a very knowledgeable man name Oreo . He was very helpful and even went out his way to make sure to help me put my wipers on for me in this freezing cold weather with no hesitation. I will definitely recommend this location for great service.
January 2025
Zach and Mike are the best. Stayed open past close for me because I was coming from a long ways away to pick up a badly needed part that another autozone location was supposed to deliver but failed to do so.
