AutoZone Auto Parts is a leading retailer of auto parts, maintenance items, and car accessories. The location on N Harlem Ave in Chicago is noted for exceptional customer service. Reviews consistently describe the staff as very helpful, super friendly, and amazing. Employees are happy to assist customers who have no idea about cars, ensuring they pick up the right parts for their vehicle. The service is efficient, with problems solved quickly, such as a battery check and installation completed in ten minutes. Staff members provide great service by installing items like bulbs and batteries, and even helping to pour antifreeze. They make sure everything works well before a customer leaves the shop. This helpful and superb customer service encourages customers to return and buy additional items. The consultants receive thanks for their assistance, with their efforts compared to excellent, Amazon-level service.
Walked into AutoZone & was greeted from Michael with a smile. I had some car trouble and this person went above and beyond to try and figure it out. Took the time out and everything. The place was very tidy and clean. Thank you Michael!
July 2024
Came in for a battery check. Geo was the happy to help. Battery was tested and losing charge. Purchased a new one, and Geo installed it. In and out in 10 minutes problem solve. Thumbs up to Geo. Thank you
June 2024
Very helpful and kind staff 10/10 would recommend this location!