AutoZone Auto Parts in Chicago, IL is a leading retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store is known for its knowledgeable and helpful staff, who provide excellent customer service. Customers praise the store's sales associate, Lola, for her exceptional assistance. Lola is described as patient, efficient, and understanding, going above and beyond to ensure customers find the exact parts they need. One customer even noted that Lola's service made them a "believer" in AutoZone and that they will now make the store their go-to for all automotive needs. Another customer, Nate, is also commended for his great customer service, ensuring the customer's vehicle was in good condition before they left the store. Customers appreciate the store's helpful and friendly staff, who make the shopping experience a positive one. Overall, AutoZone Auto Parts in Chicago is highly regarded for its knowledgeable and attentive staff, who provide top-notch customer service and ensure customers leave satisfied with their purchases.
Lola was wonderful helping me out when in need of a new battery. She was very knowledgeable and provided me with options.
June 2025
Came for a battery and got battery installed and they made sure my vehicle was good to go before i left.Customer service is amazing and great and helpful group of employees ,this is a most come to when you need help and parts. Thank you to Nate for great customer service.
June 2025
Had a fantastic experience! After a stressful morning, Nate P. quickly helped me find the right battery for my vehicle, along with wiper blades. He showed us how to install both our battery and wiper blades while doing it seamlessly in under 10 minutes—efficient, knowledgeable, and incredibly helpful!
