AutoZone on W Touhy Ave in Chicago, IL is a leading retailer of auto parts, offering new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the helpful and patient staff, with many highlighting their willingness to explain products and pricing without being pushy. Michael S stands out for his professionalism and knowledge, especially noted for assisting with battery changes when another staff member was unhelpful. The store is praised for fast and friendly service, even during busy times, and is open 24 hours, making it a convenient option. Overall, the team is recognized for their excellent customer service and dedication to providing quality assistance for automotive needs.
When i walked in there was a long line. I didnt want to wait but there was a female manager handling the crowd and she controlled the line like she was playing chess. I was very impressed with the service and her managing skills. I was 3rd in line for a battery and I was out of there in 10 min with new a battery that was... read full comment
July 2025
Michael S was awesome. Helped me set up a payment through after- pay which I purchased 2 gift cards to purchase parts for my car cause I was stranded. Very polite and patient with me. U need to more people like him. Very knowledgeable in the automotive industry
July 2025
Very helpful in assisting me to find what I'm looking for .
