Bluemercury in River North Chicago offers a welcoming and professional shopping experience. Customers appreciate the knowledgeable and patient staff, including Arendi, Abby, and Kerry, who provide excellent customer service and help with product selections. Kerry, in particular, is praised for her friendliness, helpfulness, and ability to handle last-minute issues, ensuring customers leave satisfied with their purchases. The staff’s understanding and personable attitude make it easy to find the right skincare and perfume products, even for customers with specific needs. Visitors from both Chicago and abroad enjoy the store’s friendly atmosphere, helpful samples, and the convenience of online order support. Overall, Bluemercury’s attentive staff and quality service create a positive and memorable shopping experience.
I had such a great experience with Kerry! I had never been to a Bluemercury before and we just hit it off! She knew so much about all the brands and showed me all of her favorites. It was so refreshing to receive this level of service.
June 2026
incredible customer service!! Kerry was amazing and beyond helpful with picking up a large order :)
April 2025
Awesome products great customer service, Carrie is super helpful n always pleasant! Love her n Nanette really cares Abt ppl! Great stuff!
