Ulta Beauty is a renowned beauty retailer offering a vast array of products from over 500 brands, including exclusive lines. The store provides a wide range of options for customers with different preferences, such as vegan, clean ingredient, cruelty-free, and sustainable packaging. The Salon at Ulta Beauty offers various services like hair, skin, makeup, and brow treatments, as well as ear piercing. Employees are known for their excellent customer service, being patient, helpful, and knowledgeable. They go above and beyond to assist customers, making the shopping experience pleasant and enjoyable. Customers report finding what they were looking for and more, with some experiences being described as very kind and positive. One employee was highlighted for being extremely helpful and warm, going above and beyond to offer excellent customer service, encouraging a return visit. Another experience involved an employee who was familiar and expert, immediately knowing what a customer was looking for and hunting down a last one to purchase, making the customer feel comfortable and confident in their suggestion.
Angel took care of me for my birthday blowout! She gave me a great massage and executed the style I had requested perfectly. I’ll def be going back when I come to Chicago! The rest of the salon staff was also very friendly and professional.
May 2026
Julia did an amazing job correcting my unblended color! Absolutely got my dream hair color!!
April 2026
Eombi was amazing!!!! I love her energy so much very kind!🩷
