Build-A-Bear Workshop Chicago is a small, friendly store where customers can create their own plush toys by adding outfits, sounds, and scents. One popular feature is Record Your Voice, which allows for a custom 5-30 second voice message to be added to a plush, making it a special gift. The store also hosts fun parties that include a personalized furry friend, a Special Heart ceremony, games, and more, perfect for birthdays, office events, or community gatherings. Despite its smaller size and limited merchandise options, visitors often praise the friendly and kind staff who go above and beyond to ensure a great experience. Customers have enjoyed making plush toys and celebrating special occasions there, even if they find the store a bit empty in terms of clothing and accessories. The store has recently been cleaned and revamped, with cheerful employees interacting well with children. While some mention the absence of bathroom facilities and fewer merchandise choices than expected, many still find the store a wonderful place for hands-on fun and memorable moments. Overall, Build-A-Bear Workshop Chicago offers a fun, interactive experience for all ages.
Forgive my spelling if I got it wrong. But Alastair and Pierre made my son’s first birthday build a memory worth keeping. Patient and playful. They truly made today a special experience. Thank you both! You will see me visit more often to let my son build a lasting build a bear relationship.
August 2025
Small cute shop. The customer service is great my dauthers love coming here, the only thing I didn't like was that they have no bathrooms.
June 2025
The staff at this small location are the best staff members we could have ever asked for! Kind, and interacted with my child in the best ways! We went for a birthday present (Pikachu) and the staff went above and beyond to make sure my son got a first class service! Cannot say enough about every single member of this crew!
