Advance Auto Parts is a reliable store known for good customer service. Customers appreciate quick online orders and helpful staff, especially when they need assistance or warranty exchanges. The staff, including managers and employees, are generally friendly and go out of their way to ensure satisfaction. While there may be occasional employees who are unwilling to help, the overall experience is positive, with staff like Bob and Mike earning high praise for their helpfulness and support.
Love this store, Bob and his crew always helps me and keeps my family’s cars safe.
October 2024
Unfortunately, there's always that 1 employee that's unwilling to assist a customer. Luckily, the manager and the other workers were able to come thru and assist with a lifetime warranty exchange. If something seems off, always ask for the manager. Do not allow yourself to be bullied by that one bad apple!
June 2024
I ordered some supplies online and got it pretty quick the same day just asked for my name and what item I ordered pretty simple no hassle great customer service support
