Chase Bank offers a welcoming environment with friendly and helpful staff. Customers appreciate the personalized service, noting that employees, like Alexandra, go above and beyond to assist with various banking needs. Many reviews highlight the staff's kindness, patience, and proficiency, making even challenging situations more manageable. Although there is a new policy limiting ATM access on weekends, visitors still find the branch's service top-notch. Even those who are not current customers feel encouraged to open an account due to the positive experiences they’ve had. Overall, this branch is recognized for treating customers as individuals rather than just account numbers, fostering a sense of trust and community.
What is up with this location? The ATM atrium is NEVER open even with card. Every single visit here is a disappointment with something wrong or not available. Either close the location or care about it.
March 2025
John helped me out and he was super easygoing and charismatic and helpful, would 10/10 recommend him
February 2025
Super limited hours (impossible to make it before OR after a normal work day so I have to go on Saturday when they close at TWO), and they now have hours on their ATM vestibule?? People are friendly and prompt but I need to be able to get my rent check on the first of the month and they make it super difficult.
