This Chase Bank branch offers a positive banking experience with friendly and professional staff. Customers appreciate how helpful and efficient employees like Jordan and others are in making processes quick and easy, whether opening new accounts or resolving issues. Staff members are described as kind, helpful, and informative, creating a welcoming environment for both regular clients and visitors. One customer highlighted how Jordan went above and beyond to assist with account concerns, while another praised a staff member for being friendly and helpful during a simple transaction. A standout employee, Carlos, impressed a customer by quickly clarifying a potential fraud issue and then offering insights into private banking options, connecting the customer with a private wealth manager and promoting JP Morgan confidently. Overall, the branch is known for its friendly staff, good service, and a positive atmosphere that keeps customers satisfied and eager to return.
Had a positive experience opening my new bank account at this Chase branch. Jordan was really helpful and made the process quick and easy. He walked me through all the paperwork and was very friendly and professional.
June 2025
Excellent branch. I never had a bad experience. I don't understand the bad reviews.
June 2024
Jordan was able to help me out when I was having account issues. He’s extremely professional and goes above and beyond to ensure a positive client experience.
