Chase Bank
Chase Bank,
BanksHours:
739 W Madison St, Chicago IL 60661 Hours
About Chase Bank
Chase Bank is a reliable and convenient banking institution, offering a range of services to its customers. The bank's branches are clean and well-maintained, with helpful and friendly staff who are knowledgeable and efficient in assisting clients. The bank's notary services are easy to set up, and the employees are professional in their assistance. However, some customers have expressed frustration with the limited availability of ATM kiosks, particularly during off-hours, which can be inconvenient for those needing to access their accounts outside of regular business hours. Overall, Chase Bank provides a positive customer experience, with appointments being easily scheduled and staff being responsive to clients' needs. The bank's West Loop branch, in particular, has been praised for its helpful and professional service.
Most Recent Reviews
July 2026
It’s a beautiful clean bank BUT I was in line for 20 minutes JUST to get change for a $50! I think one teller on a Friday afternoon is crazy! Not even a banker could help me, I had to wait!
April 2025
Easy to set up an appointment for document notary services. Thanks for the helpful client service! Helpful to know for notarizing— bank employees can’t sign as a witness so you’d need to coordinate your own people.
February 2024
Very nice west loop branch, we had an appointment with Blake Bloodsaw and he was very helpful and professional, it was easy to schedule the meeting
More Comments(24)
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