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July 2025 by Victor Mena
The service is slow
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July 2025 by Zachary Robertson
Not good for withdrawal, not secure, stay away from this place.
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April 2025 by William J LUCKEY
Its a bank not a strip joint
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January 2025 by Roberto Alquisiras
One ATM since 2019 has been working here.
There is always a homeless lady charging her phone on the inside every day, telling people the doors are closed.
So how did you get it ?
Anyways 51st and pulaski has am atm always up and running.
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January 2025 by Carmen Lopez
Fast service and very kind and helpful Staff
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January 2025 by Armando Trejo
This bank sucks there atms are always broke or something is wrong with them they need to update there atms
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December 2024 by Piradacal
How come the after hour atms not work🤦🏽♂️. It’s 10pm and only one works. Not to mentioned the car line. Can I just get some cash out?
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November 2024 by bACe in Yo' fACe!
you guys need to open or fix the 2nd ATM. these late night lines are ridiculous.
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November 2024 by Joshua Hollis
Used to be alright, over the years it's just gone down hill. Lines inside, lines outside, most of the time there is something wrong with their ATM
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October 2024 by Timothy Johnson
As always only one ATM is working. Waste of a Bank this is.
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October 2024 by Patty Macias
Alicia does an awesome job! She was intensive and kind while completing my transaction. I appreciate that kind of service.
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September 2024 by Eric Macias
This is the worst location I have ever been to. The ATMs are never in working order and the lines are ridiculous due to lack of staffing. Does this branch have management?
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August 2024 by Sami Iman
This bank machines are legit never working. Doesn’t matter the time you show up the ATM say they’re currently not accepting deposits, checks etc!! What is the point of having ATMs if I can’t do a simple thing!!! This location needs to update their ATMs
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June 2024 by Janette Celia
ZERO STARS!!! PLEASE BEWARE!!!
I recently encountered a distressing issue at Chase Bank that has left me thoroughly dissatisfied with their services. While attempting to deposit cash into one of their ATMs, the machine unexpectedly malfunctioned, devouring my hard-earned money without a trace. Despite my immediate efforts to seek assistance from the on-site team, I was met with incompetence and indifference.
The ATM mishap was frustrating enough, but what truly compounded my frustration was the lack of support from Chase's staff. Instead of providing reassurance or a solution, they simply handed me a phone number to contact their support team. Little did I know, this would be the beginning of an arduous and fruitless journey.
Upon contacting the support team, I was informed that I would need to wait a staggering two weeks for any resolution to my predicament. Two weeks! This is an unacceptable timeframe for an issue that should have been swiftly addressed. It's as if Chase expects its customers to simply accept the loss of their funds without any urgency or accountability on their part.
In today's digital age, where banking should be convenient and reliable, Chase Bank's malfunctioning ATMs and lackluster customer support are simply inexcusable. As a customer who has entrusted them with my finances, I expect a level of service that reflects this trust. Sadly, Chase Bank has failed to meet even the most basic expectations.
I urge anyone considering banking with Chase to think twice before doing so. The risk of encountering similar issues and the subsequent lack of support is not worth the convenience they claim to offer. In the meantime, I will be exploring alternative banking options that prioritize customer satisfaction and reliability.
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June 2024 by Dillon Johnson
Excellent service by very nice staff
