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October 2023 by Joselyn Ulloa
I made an appointment with Brenda and she was absolutely amazing!! I opened my first college account and it couldn’t have been better and ran more smoothly!!!!!!
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October 2023 by Matthew Primrose
I don’t think this branch has had a working after hours ATM in over a year
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September 2023 by Michael Kaplan
They deserve lower than 2.6 absolute terrible customer service… manager is absolutely unprofessional…. Go to any other chase bank
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August 2023 by Frank Leisnig
Chase is terrible to deal with, even when the employees are friendly the organization has them trained to do only what their told. Nothing against them but Chase as a bank is terrible to deal with. The employees are overworked , lines are long, service is slow. It’s shows with everyone’s face that has to do business with this bank. Bank policies and procedure mean more than people. Think about this before you bank with Chase.
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July 2023 by TenZo520
I can’t believe how many people ask you to fix the door to use the ATM inside and yet it’s still been broken for months. What a joke, shows how much this location doesn’t care… Will never try again, switching banks now
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July 2023 by Daniel Moreno
FIX THE DOOR TO OPEN AFTER HOURS FOR PEOPLE TRYING TO USE THE ATM!!!!
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June 2023 by Nicolas Arriaga
Fix your door card reader for the ATM inside. There’s always long car lines because there’s only 2 drive through ATMs and 1 malfunctioning for a while now.
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March 2023 by Andrzej Nowomiejski
Fix your ATM inside. I don't want to use drive though ones - don't need a wad of 20s
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March 2023 by Odai Okleh
Lake of serious improvement and adequate services.Not even the door open for the ATM.
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January 2023 by Yuriy S
Bad serviceRepresentative very slow and not competentNot recommended this branch!!!
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November 2022 by Angel Arteaga
Worst Chase ever, all the drive though atm never work this place is going down hill
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July 2022 by Mike Smid
It’s now been a week since they refuse to fix the walk in ATM. On top of that 2 out of the 3 ATMs outside maybe work sometimes. Oh then the employees just stare at you when you attempt to use your card for the walk in ATM. No assistance whatsoever.
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May 2022 by Todd Young
The bankers here don’t know what they are doing. Went to the Oak Park location and they took care of my needs immediately.
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April 2022 by Scott F
Had a meeting with a banker. He didn't know the answers to any of my questions so he basically made up the answers. Just say "I don't know" don't give out bad information. Chase in general sucks. I had money stolen via a Zelle transfer and they said I authorized it. Really? I think I would know if I authorized a transaction to some dude I never heard of. Anyway, they won't pay you back so if your money gets stolen be aware you are in for a fight.
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March 2022 by Lucero Rivera
Three free tellers but only one has the ability to help. This branch needs to fully train their reps and have more than one teller station running properly
