Citi is a bank where staff provide dedicated, patient, and professional service. Employees are noted for their welcoming attitude, eagerness to assist, and for making processes easy and functional. Specific staff members have been praised for their excellent and kind attention, helping with accounts, paperwork, and certificates while ensuring everything is correct. They are described as extremely knowledgeable and remain professional even when servicing issues after hours or reprocessing transactions. The team makes the banking experience feel unique and caring, with particular assistance offered to those with mobility challenges. The service is consistently commended as quick and great, leading to strong recommendations for anyone in need of help.
Simone branch manager was very helpful in helpful me with my Business Certificate. She made sure that all paperwork was filled out correctly. I would recommend anybody who is in need to see Simone. SHE THE BEST! Also her team.
July 2024
I arrived looking for advice on opening an account and Rodolfo was able to welcome me kindly, he answered all my questions in Spanish, his attention was excellent.
December 2023
Why don't they have a person to do wire transfers at Western bank location all the time. Doesn't bank like to do business with there clients.
