City Suites Hotel offers a convenient and walkable location, right next to the train station and a short walk to Wrigley Field, Boystown, and many shops, restaurants, bars, and cafes. The hotel is generally described as clean, safe, and quiet, with many guests noting they did not hear noise from the trains. The beds are frequently praised as being very comfortable and comfy. Guest experiences with staff and service vary. Some report excellent and friendly service, while others mention staff that were not very helpful or friendly during check-in. The building is old and shows its age, with some noting an old smell, creaky floors, thin walls, and common areas that could use refreshing. Room amenities are a highlight, including comfortable robes, a stocked mini-bar with snacks and drinks, and tea and coffee in the lobby. However, rooms lack microwaves and some guests reported maintenance issues like weak water pressure, a dripping sink, a falling shower rod, and occasional problems with the water supply. The very small elevator, fitting only two or three people, is noted as a potential issue, especially when it is out of service. Despite some drawbacks, many guests found their stay enjoyable and would stay again, considering it a good value for the location that serves its purpose for a place to sleep.
Great location right next to the train and short walk to Wrigley Field. Lots of good food nearby. Rooms were clean and beds were comfy. Service was excellent. Amy at the front desk got us checked in super early in an upgraded room. We would definitely stay here again.
March 2024
Walkability: Excellent location, around the corner from the Vic Theater, and right next to the train station.
February 2024
Very clean & quiet HotelUnfortunately because of Home repairs and work only spend 2 days and about 10-11 hours at the hotel. But the time was enjoyable.I would stay there again.
