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“Came in today and it was a good experience. The lady was really nice and she explained really well. We got a phone for a good price and my mom is really happy. Thank you Cricket.”
“Carlos is the best. Traded in my phone and was transparent about my families bill being outdated and saved us nearly $30/month! Will always go back and see Carlos.”
“Gianni was very knowledgeable, excellent at adapting to our needs, a clear communicator and very accurate with his numbers and options to best fit for our needs. Very efficient, effective with ample patience. Good working with him.”
“Great experience at Verizon store in Chicago. Tramel was incredibly helpful with the transfer and phone set up. He was able to manage three guests at the same time with no issues.”
“Mobile Generation is the best and TK is their best. I had a complicated situation with multiple phones, insurance, upgrades, etc. and customer service left me with a poor understanding of my options. TK is a true expert who explained everything so clearly and quickly and I feel confident that I made the best informed choice. If you want to really understand all your options come here and they will get you sorted.”
“The delivery team kept me aware thru texts where they were and expected eta. They arrived on time and brought the appliance to my 27 th floor condo.All was done fast, near and professional. I prefer using Grand Appliance over other dealers.”
“Juan is a great and friendly guy who sold me my DDJ-FLX4. Great experience coming here and they were happy to answer any questions I had. Would definitely come back for any equipment I need in future.”
11AM - 7PM
120 W 87th St, Chicago
Electronics
“The representative was busy but took time to acknowledge people coming in and assisted with all the minor issues quickly but kept an eye on the next in line . He did a beautiful job at customer service which is hard to find these days. PatienceTy”
10AM - 7PM
1654 W Roscoe St, Chicago
Electronics
“Michael, who helped me gets five stars. He is lovely to work with! The look of the store and the merchandising is atrocious. It looks like an ugly uninviting empty room and kind of sketchy. If you want people to spend thousands of dollars on phones for the family, I think you should up your visual game. I would only go back just because of Michael. Poor guy having to work in the ugly store:(”
“Sydne was the absolute best!! Took the time to make sure I understood everything & it was all set up properly. Will, for sure, continue to go back to the Logan Sqaure store!”
“Even though it is in the city center, it was cheaper than the other two places I asked. I had my phone repaired for the second time before, I had no hope that it would work, but here they replaced my shattered screen in a very short time. I think they did not install the original when I had it repaired for the second time in my own country because after I had it repaired here, the screen came to life completely and I see great colors, I feel like I upgraded to a higher model phone. Therefore, I have no doubt that the parts they use are original. I definitely recommend it for iPhone repair.”
“There aren’t many electronics repair shops that aren’t just cell phone and laptop repair shops.
I had an electronic toy which was incredibly sentimental to me and wasn’t stored nicely for decades after I left home. Upon being reunited with it, it would not turn on. I wanted to get it repaired, but I also didn’t want to take a chance of it getting lost in shipping. I emailed Anthony and he said he could fix devices like this. I drove in from the far suburbs for the repair.
The device was in very bad condition. There was a large amount of battery corrosion and some mold residue. Anthony communicated well through the process and treated it as carefully as if it were his own. His fees were extremely fair.
He was able to repair the toy, although he said the internals were in very fragile condition. This toy went everywhere with me as a child - it was my companion in good times and my refuge and escape in bad, before we had better electronics for those purposes. Given as fragile as he said the internals are, I don’t know how long it will continue to work. But for now, it turns on and I was able to hear its sounds, see its displays, and press the buttons. All experiences I haven’t had in over forty years. Even if it were to stop turning on tomorrow, just the little time I’ve already had with it has been worth the price paid.
I trusted Anthony’s Electronic Repair with an irreplaceable sentimental item and he treated it with an incredible amount of care and communicated well with me. Most people likely aren’t bringing him items of this amount of personal value - but given my experience I would trust him to fix anything else I may need in the future and highly recommend this little gem of a shop.”
“I had went in today 7/9/25 with my husband… as we had switched from AT&T a year ago and came to metro/t-mobile.. AT&T NEVER let my phone service go … which i didnt know about and i was getting charged from them still, even though metro/tmobile cancelled it when we switched to them…
So we came in and Edgar and one other gentlemen was there with him… and even though this was a weird situation, Edgar and his co-worker were SUPER patient and ended up fixing the situation and getting my phone back on and under Tmobile/metro.
I just wanted to say that Edgar was super professional and super nice and patient!!!
I understand they all deal with a lot every day… but regardless, he and his co-worker were still SUPER kind and understanding and patient! They are DEFINITELY model employees!!!! PLEASE GIVE THEM A RAISE!!! For real! We will always come back to this store now… Edgar is the friendliest and most understanding and troubleshoots well and gets the job done! He was the nicest employee we have EVER dealt with! And i dont want to leave out his co-worker.. whose name i did not get… but they are both stellar employees!”
10AM - 7PM
3019 N Clark St, Chicago
Electronics
“Kelvin helped me out at the store and made what can be a stressful situation into an enjoyable one. He helped me get the best deal and would recommend kelvin and the Clark Verizon store over a closer location.”
“Ruben was beyond amazing & helpful through the whole process of getting a new phone from start to finish!!! I typically hate buying new phones and there’s always so many steps that are sometimes very stressful and he was very calm and reassuring. It was a great experience and a success!!!”
“My experience was amazing Israel was such amazing person when I was buying jewelry he really helped me out to find the perfect piece for me and the store is super clean and organized everything looks so amazing best ez pawn I been to”
“I had heard about the upgrade through an add and walked into this store. They showed a lot of options to fit my budget and also helped me transfer everything on my new phone.”
“5 stars for Damian at online order pickup helped me with an exchange. Super friendly. Polite, knowledgeable. This individual fully understands great customer service. I do reccomend shopping here for the good service and protection plans!”
“Shelia was so very helpful!!!All our communication was friendly and helpful and sincere. A replacement hose was needed for an old vacuum. She got it order in a few days!!! Then with persistence of an angel changed it out while I waited. Grateful for dealing with a business that truly is service oriented to it’s core!!!”
“Great visit! I’ve been struggling with my phone and able to access my hotspot feature. Calling the regular customer service got me nowhere. About to get into some summer travel and desperately needed to see what is the issue. Thank God, I decided to stop in. Immediately greeted and worked with Alondra. She took less than 10 minutes to figure it out and worked me through the process. After months of no access, I’m good to go. Thank you. Thank you and Thank you. She’s the best. Kudos to the other staff as well. Each supporting clients and everyone was welcomed and happily assisted. Definitely would return or recommend Thai location to others.”
10AM - 7PM
7131 S Jeffery Blvd Ste A2, Chicago
Electronics
“Adrienne was a great help showing me what not to download on my phone she very knowledgeable great worker she needs a raise because I come here a lot and she's always patient”
11AM - 7PM
5029 W Montrose Ave, Chicago
Electronics
“THE BEST REPAIR STORE!!
I was biking and my phone fell out of my pocket and the screen was cracked and the phone was unresponsive and all black no visual. I called the store and they gave me a GREAT price to fix it. I came in the store dropped off my phone went to go get coffee and he called me saying it was fixed before i even finished my coffee! super fast maybe 15-20 minutes which is perfect since i use my phone for work so i cant be without it and this store made sure i didnt have to! Would definitely recommend this to anyone i know and hopefully i dont crack my phone but if i do ill know to come here!! BEST REPAIR STORE! ??
Thank you Angelo ✨?”
“After a couple phone calls to make sure the part was available, they fixed my son's Google Pixel screen in one day. Very nice, communication was great, price was reasonable.”
“Went to add a new line & walked out with a tablet as well for a Great Price! Fatima was really amazing and understanding! She considered my budget and was very professional! Highly recommended this store ! Ask for her”
9:30AM - 6PM
6137 N Clark St, Chicago
Electronics
“OH MAN. Raffi was amazing. Super nice and personable. Took care of my TV in no time. Its REALLY nice to know I have found a place to go to if I have any issues with a TV in the future. THANKS RAFFI!!!!!”
“This location is very friendly and clean. Coming into the store i got a hello. Wow i like this location you will feel the great customer service. Joel was very nice and help me out in a phone for my daughter. He told me how i could get a new line and once he told me i left with a new line and a new phone for my daughter. Ask for joel great customer service and always in a good mood we need more people like him in this industry.”
“Just stopped by to reactivate my iPhone 14 max pro and was helped by the best sales representative available and her male colleague . Her name is Stephanie and she made the whole process fun , Informative and fast. Please give her a raise and help her continue to make metro great ! Thanks love !”
“I got good deals on the phone and they transferred my all data in new phone and I got 30$ off on my bill payment I refer this store and the employees here are very friendly and good .”
“Joe, the owner was terrific. He repaired my Bose Wave Sound CD player and explained to me why this CD/ radio is so worth fixing.Price was quoted up front on- line and I was called four days later to pick it up. All good.Highly recommend Royal Home Entertainment.”
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“If you value good customer service go see Rob. He got me in and out in less then 10 minutes, he knows his job well. I went in the store with negative energy and his positive energy and prompt service changed that quick.”