Mobile Generation offers Verizon wireless and home solutions, including smartphones, internet, and accessories. Reviews highlight excellent customer service at this location. Multiple customers describe experiences as smooth, easy, and fantastic, noting employees are helpful, patient, and knowledgeable. Staff are commended for making stressful or annoying situations less intimidating and more enjoyable. Specific praise includes employees walking customers through options, multitasking effectively, and providing quick fixes for issues like stolen phones or failing SIM cards. Service is repeatedly described as fast, with customers reporting being in and out in under an hour, sometimes in just minutes. Several reviewers state they will definitely return for future needs.
Had a phone issue and was randomly passing by the Verizon store so stopped in. Chris was helpful, personable and acted like we were just friends hanging out. Give this man a raise immediately. He’s not your typical in store rep. He’s upper management all the way!!!
August 2026
Gene was incredibly helpful! He was able to assist us with a plan and was patient and incredibly kind. Excellent customer service. Thank you!
August 2026
Everyone was nice Friendly and David was Amazing 👏 very professional