Extra Space Storage located at 1205 W Jackson Blvd in Chicago, IL, offers a top-notch storage experience with a large selection of units, all-hours access, climate-controlled options, and excellent security features like electronic gate access and an on-site manager. The facility is clean, well-maintained, and ADA compliant, with convenient amenities such as covered loading bays, a loading dock, parking spaces, elevator access, heated loading bays, and easy freeway access. Customers consistently praise the helpful, professional, and friendly staff, especially highlighting the exceptional service provided by the site manager. Many reviewers mention the staff’s patience, willingness to accommodate last-minute changes, and their overall helpfulness, making the process smooth and stress-free. The facility is affordable and convenient, with extras that enhance the storage experience. Overall, Extra Space Storage is known for its cleanliness, professionalism, and commitment to customer satisfaction.
We have 3 units at this location. Every experience there has been 10/10, and Dominique has been extremely helpful and pleasant to deal with on each occasion. Exceptional customer service.
September 2024
Always helpful and accommodating to any last minute changes with your contract and move in date. This is my third time using this storage facility on 1205 W Jackson and it’s amazing customer service every time!
August 2024
The team here has been wonderful to work with. Communicative and responsive.