Extra Space Storage on 707 W Harrison St in Chicago provides a solid storage experience with a large selection of units, including climate controlled options. The facility offers exceptional security with electronic gate access, a manager living on site, and features like a covered and heated loading bay, loading dock, elevator access, and convenient freeway access. Customers report the staff as incredibly professional, remarkably helpful, thorough, and quick, making the move-in process easy and hassle-free. The facility is noted for its cleanliness and professionalism. While the upper floors offer great, easy-to-access units, some lower-level units have been noted to have uneven floors and minor water issues. A significant concern raised by customers is the business model of frequently increasing rates every couple of months, which can lead to prices doubling from the original sign-up rate, making it much better suited for short-term storage needs. Overall, the location provides a safe, clean, and professionally managed environment with exceptionally helpful staff, though potential renters should be mindful of the pricing structure for long-term use.
Assisted with a rate increase I was unaware of. Quick solution. Great service from Khaliah!!!
August 2024
solid experience. Incredibly professional and quick move and in. Khaliah was remarkably helpful and got us set up quickly. Most importantly, we got a fair rate and feel safe
August 2024
Khaliah was incredible! She was thorough and helpful in every way. Plus, she made the experience quick and easy. I couldn’t have asked for better service!
