Extra Space Storage, located at 5366 N Northwest Hwy in Chicago, IL, offers a wide range of storage solutions, including climate-controlled and non-climate-controlled units, along with convenient drive-up access. Customers appreciate the facility's cleanliness, professionalism, and exceptional customer service. The staff, including helpful representatives who provide clear information and support during stressful moving times, are frequently praised for their friendliness and willingness to go above and beyond. With features like a covered loading bay, elevator access, and available moving carts, the facility makes storing belongings easy and hassle-free. Many customers highly recommend Extra Space Storage for its ideal location and quality service.
The staff of Extra Space have always been exceptional. Johnny on Northwest Hwy north of Foster was super helpful the other day. I have been using the same location for many years and never had a bad experience.
September 2026
Johnny was extremely kind and helpful. Zero issues. Clean facility, happy with the condition of my unit. Overall, no complaints highly recommend!!
September 2026
Customer service was top notch. He taught me how to use the app to open and close the doors. Brilliant.
