Customer service is a disgrace at this branch. I’m not sure what woman answered the phone today but she needs a different job. Fifth third has been my only bank for the past 16 years, and she talked to me like I was the scum on her shoe. I will be switching banks after today. No one should be treated like that.
April 2024
I am not able to log in to the app. Customer service told me they have no solution and I can go to physical locations to do business. Really?
June 2023
Tried to get funds from ATM at Schaumburg location on Wednesday, May 31. Cash out limited to $60 in $5 and $1 dollar bio. Returned on Sat. Only $20 available. Called the branch and was informed that the ATM would not be serviced until the next Wednesday. This is banking is 5/3 worse. Unacceptable
Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart® locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC. Fifth Third is among the largest money managers in the Midwest and, as of June 30, 2016, had $305 billion in assets under car...
