Firestone Complete Auto Care, located at 3650 N Elston Ave in Chicago, IL, has been serving the community since 1926. This one-stop shop offers a wide range of vehicle services, including tire sales, maintenance, and repairs for all makes and models. Customers appreciate the prompt service and thorough inspections provided by the staff. Many reviews highlight the polite and helpful nature of the team, particularly the store manager, Alex, who is noted for his attentiveness and honesty. While most experiences have been positive, a few customers expressed concerns about follow-up issues after service, such as engine problems and dissatisfaction with customer service over the phone. Despite some challenges, the overall sentiment remains favorable, with many referring friends to the location for reliable and affordable auto care. With services like oil changes, brake inspections, and engine repairs, Firestone Complete Auto Care strives to keep vehicles running smoothly, making it a trusted choice for local residents.
The car was taken in promptly at my appointment time, they made a complete inspection, went over the charges item by item, were polite and the service was done very quickly.
March 2025
Did a awesome job on our truck we broke down on the highway on a Friday and we got our truck back Monday they went the extra mile. Great job
February 2025
My car was brought by flatbed and the primary issue was fixed in great time
