Firestone Complete Auto Care in Chicago is a reliable and professional one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The staff is helpful, knowledgeable, and accommodating, providing great customer service. They are described as professional and do the job right the first time. The service manager is noted as being very helpful and knowledgeable. Customers report feeling welcomed and relieved, with associates acting as active listeners to their problems. The team works to fix issues efficiently, even accommodating urgent needs and holiday weekend schedules. They offer comprehensive solutions for every make and model, helping customers get back on the road. The business is viewed as more reliable than competitors, providing top service and inspiring customer loyalty for future visits and warranty needs.
