Old National Bank's Eastside branch is known for its friendly and helpful staff. Customers appreciate the excellent customer service and knowledgeable bankers who go out of their way to assist. The staff, including Erica and Cammy, are caring and professional, providing reassurance and support during difficult times like dealing with fraud. The branch has a strong reputation for treating customers well and delivering quality service, whether in person or from a distance. Overall, it is a trusted bank with a caring team dedicated to customer satisfaction.
Recently went in to Eastside branch regarding fraud on my account. I was nervous and the banker I had, did a great job helping and reassuring me. She went through everything with me in the process. The bankers there are always friendly and willing to help.
May 2025
VERY NICE & KINDHEARTED STAFF. THEY ARE VERY PATIENT & WORK HARD AS WELL AS EFFICIENT IN HANDLING ALL MATTERS!!!
April 2025
Erica is quite possibly one of the nicest people my family and I have ever worked with. For over two decades, she worked with my grandfather and took the best care of him. This is a fantastic branch with superb customer service, and my family owes a lot to Erica and her team. Could not recommend the branch enough.