Fox Lincoln of Chicago is known for its outstanding customer service and knowledgeable staff. Many customers have praised their experiences, highlighting the respectful and helpful nature of the employees. Lavern Canteen and Oscar Canizales have been specifically mentioned for their expertise and approachability during the purchasing process. Customers appreciate that staff members take the time to explain vehicle features in detail, making the transition to a new car smooth and enjoyable. Chappy has also received glowing reviews for making the car buying experience easy and pleasant, minimizing the typical sales pressure and efficiently handling paperwork. The overall atmosphere of the dealership is described as friendly and supportive, with many staff members contributing to a positive experience. In addition to purchasing vehicles, the service department has garnered attention for its quick and efficient service, with a courteous approach from advisors like Grant McKay. While there were minor concerns about technical oversights, the resolution and follow-up have left customers satisfied. Mayra is another standout, known for her calm and patient demeanor, making the car buying process feel effortless for many. Overall, Fox Lincoln of Chicago is recognized as a dependable dealership that prioritizes customer satisfaction and quality service.
The team is kind and dedicated. Grant was great. I appreciate it. Thank you.
December 2023
Excellent dealership. Been a customer for 4 years never disappointed.
November 2023
Very good service department!The service on my Lincoln Mkc was quick and efficient, I received a 20 min heads up call that my vehicle would be ready soon. And a follow up call that my vehicle was ready to go. My service advisor Grant McKay was both courteous and professional ??
