Grainger Industrial Supply is praised for its wide selection of products and helpful staff. Customers appreciate the staff’s willingness to spend time assisting with specific and hard-to-find items, such as specialty relays and support products for schools. The team, including employees like Ed and Mark, is described as professional, welcoming, and dedicated to providing excellent customer service, regardless of the size of the purchase. Whether customers buy safety glasses, grinding discs, or reflective stickers, they find the staff knowledgeable and supportive. Overall, Grainger is recognized for its great customer service, helpful attitude, and ability to meet diverse needs.
I've shopped here several times, and the experience is always the same. Fast, efficient, and great customer service. I placed an order for some parts, and within the hour of me getting there, my order was ready and waiting for me. In and out! As it should be!
March 2025
I've known Grainger since the 1980' and was once a steady customer before retirement. I always had faith that, I CAN FIND IT HERE!
February 2024
This place is great. They have an amazing selection. I needed several 24v AC coil relays (specialty item that’s hard to find). The representative (Ed?) spent a LONG time helping me find the right combination of parts to fit my specific request and had a great attitude!
