Jaguar Chicago, a family-owned dealership for over 60 years, offers a preeminent selection of exciting and sophisticated Jaguar models, including the F-Pace, E-Pace, XF, XJ, and the sports car F-Type, to fulfill unique personal needs. They also provide a wide array of pre-owned and certified vehicles. From sales and financing to service, the team works diligently to ensure total customer satisfaction. The service department is noted for its exceptional customer service, with advisors demonstrating patience, understanding, and great communication skills. They are praised for their advice on vehicle repairs and for going the extra mile, such as providing complimentary Uber rides. The service department is described as absolutely lovely, with mechanics communicating throughout the process and completing work earlier than expected. They even offer special considerations, like washing vehicles that cannot go through a car wash. The level of service provided is what is expected from Jaguar Land Rover. The team is knowledgeable, professional, and dedicated to customer service, ensuring a seamless and delightful experience from start to finish.
As Jaguar owner I was fully impressed by Lee Zarras. The customer service was exceptional. He demonstrated patience, understanding, and great communication skills. Lee Zarras is the best in service. I was lucky enough for him to advise me on vehicle repairs. He is an asset to Howard Orloff.
April 2025
Relationship means everything, and it’s not lost on the team at Orloff. The best in the business. Great customer care.
January 2025
From start to finish, it was the level of service you expect from Jaguar Land Rover. We’re very pleased with our purchase and look forward to working with Howard Orloff again.
