JC Licht Ace Hardware in Logan Square, Chicago, is a trusted local store that offers a wide range of hardware and paint supplies. Customers appreciate the extensive selection of Benjamin Moore paints and sundries, along with products from brands like Graco, Festool, Romabio, General Finishes, Traeger, Weber, Blackstone, Milwaukee, Yeti, and Ego. The store provides helpful services such as free plexiglass cutting, which is done straight and perfectly. The staff, including employees like Robert, Adamary, Jacob, and Carlos, are known for their knowledgeable, patient, and friendly service. Jacob, for example, was courteous and attentive, quickly helping a customer find a suitable mini propane torch after inquiring about lock de-icer, demonstrating personalized and efficient service. Although a damaged Weber griddle was initially a disappointment, the store followed up and replaced the parts, showing commitment to customer satisfaction. Customers also highlight the store's clean environment and its similarity to larger stores like Home Depot, but with the added benefit of a friendly, community-oriented atmosphere. Bilingual staff speak Spanish, and the store offers delivery, making it accessible and convenient. Overall, JC Licht Ace Hardware is recognized as a helpful, reliable, and friendly neighborhood hardware store that prioritizes customer needs and quality service.
