Jewel-Osco Pharmacy is praised for its helpful and knowledgeable staff, especially the manager Thanos, who provides excellent customer service and creates a clean, welcoming environment. Customers often highlight the professionalism and kindness of the pharmacy staff, with many expressing gratitude for the attentive care they receive. A standout employee is the technician Michael, described as kind, courteous, and cheerful, showing genuine concern for customers and their needs. Lead pharmacist Octavia is also highly appreciated; she is helpful, cheerful, and willing to go above and beyond to assist, especially with prescriptions and explaining medication use. Customers feel valued when she takes the time to remember their needs and provide personalized help. However, some reviews mention that the rest of the staff are less welcoming, with a few describing them as rude, short, or condescending, which can make the experience less pleasant. Despite this, the pharmacy staff members like Yolanda and Elvira are recognized for their friendliness and efficiency, making processes like flu shots quick and simple. Overall, Jewel-Osco Pharmacy is seen as a place with caring employees who strive to serve customers well, with a few areas for improvement in staff attitude.
Lovely, educated staff. Always fast and easy. Thank you!
June 2024
Osco Pharmacy manager Thanos was incredibly helpful and knowledgeable during our visit. A night and day difference from service at the nearby Walgreens or CVS. I recommend this Osco Pharmacy to anyone looking for a good clean environment with great customer service.
October 2023
The pharmacy staff is very good. Store is well stocked too.
