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April 2024 by Angelica Figueroa
Don’t go to the Starbucks here, lady was such in a rush to go to break and was very much visibly upset when I came to order. Gave me wrong size Carmel frapp, also said she forgot what size but for a different drink that she got correct ??♀️
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April 2024 by Herschel Robinson
Great customer service great place to shop
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March 2024 by Funmi Funmi
They have the best grilled chicken compared to all other jewel osco. I don’t mind driving there every time.
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March 2024 by Matthew Kingsley
They have the best meat sales. I always find stuff 50% off.
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February 2024 by C W
Great store great service.people.
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February 2024 by Style of Sense
I would give it a zero if I could....
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November 2023 by Kai
Hands down the best Jewel-Osco location in town. Especially pleased with the self-checkout staff, always patient and ready to help. In fact, the Jewel store up in Evanston (2485 Howard St) is closer to my house, but I choose to shop here bc of the friendly staff
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November 2023 by Casey W
This jewel is like walking into an asylum….you have to walk through the gauntlet to get to the front door, they have completely let this place go.
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August 2023 by joe romano
There was a very helpful young man in the fish and meat section. Went out of his way a couple of times. Cashier was friendly and smiling. Pretty well stocked and most importantly, their app worked well. If you have not downloaded the app and started logging rewards.
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August 2023 by James D
I found the workers and those that claimed to be management here ignorant. Not one person would make a managers decision, even though they claimed to be manager on duty. I was shopping for potted herb plants for the kitchen and found they had six nearly-dead, tipped over and completely dry potted herb plants in produce. I asked the woman working the self-serve checkout line if they could take something off the price since it looked as it should have been thrown away. I thought *maybe* it could be salvaged if soaked in water, but it might be too far gone. She calls for a manager. The first thing she says to a guy that says he can't do anything is "he has a complaint" instead of "I have a question". So immediately she's framing the situation in a negative light before I can even ask. He says he can't do anything. Mind you the manager was called and it turns out this guy isn't the MOD, so why get involved to do nothing and waste my time? Then another guy walks up and claims to be store manager. I show him the almost dead herb plants and he says he can't do anything. I ask him in disbelief that the manager can't reduce the price on a nearly dead produce potted herb?! He then walks back his claim as manager and says he's only assistant manager and said if the manager were there he could give it away if he wanted to. And then he claimed that by offering nothing off a half-dead plant he was helping me. I thought otherwise and told him as much. It's unbelievable that somebody that claims to be "in charge" refuses to take a penny off of half dead produce. I'll go elsewhere to shop when I have a choice in the future as the produce sucked and Jewel doesn't appear to have hired the brightest here. They know nothing of customer service and Jewel could save some money by making the entire store self-serve. The manager on duty did not one thing to help. He even took his sweet time to respond to the clerks request for manager.
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August 2023 by Tamara Neubia
I rate this location 5 ? because Kayla in the deli department is the BEST!!! Great customer service, efficient and works a line down quickly with excellent service! Thank you Kayla! I hope I spelled her name right. I made sure I called the manager to let him know how great she is. I spoke with Jay and he also is an AWESOME MANGER! THANK YOU!!!
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August 2023 by Joe Myers
It’s awesome to see a Starbucks at a Jewel Osco which is my first time seeing a Starbucks at Jewel Osco!
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August 2023 by Rachel Larson
Horrible experience. Left crying.Manager was abusive when I asked for help correcting the Deal on cucumbers. I tried to get help twice in self checkout and told I was wrong before asking for manager. MY JAW IS WIRED SHUT and said ' These are the cucumbers, sir. Please.' manager said 'You are Wrong. And don't SWEAR AT ME.'. I said 'Sir! My jaw is wired shut'. He never looked back and dropped the Cucumber on the floor!
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August 2023 by Toni Lu
Just bought something that was 4 month past expiration. Ate some of the product and realized it taste off. Now I’m sick and so is my family. I called the store and the “manager” acted like it wasn’t a big deal. This is a serious problem. You are selling products that are not just a couple days expired but MONTHS.
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June 2023 by Victoria Bryja
This cashier seem to be in a very bad mood, customer service shouldn’t be her line of work. The blonde Latino woman in the deli is AWESOME she fast polite and accurate. The bathrooms used to be covered in feces and filthy but now needing a code there much cleaner . I think it’s wonderful that they have people with handicap’s working there but they need to assist them closer .