Kate Spade New York is a vibrant destination known for its joy and modern sophistication, offering a variety of stylish purses, work totes, bucket bags, shoulder bags, and more. The Chicago store at 900 North Michigan Ave provides a luxurious retail experience, complete with unique styling and personal shopping assistance. Customers appreciate the welcoming atmosphere, with staff going above and beyond to ensure a pleasant shopping experience. For example, one shopper shared how the team helped create a memorable birthday celebration with champagne and snacks while keeping their toddler entertained. The staff is praised for their professionalism and support, with individuals like Alix and Catherine receiving commendations for their attentive service, especially when resolving issues with online orders. The store is described as well-kept and charming, featuring unique displays that enhance the shopping experience. Reviews highlight the beautiful collections, particularly the rose floral patterns and fun accessories. Overall, Kate Spade is celebrated for its chic offerings and dedicated customer service, making it a beloved choice for fashion enthusiasts.
Excellent Customer Service! Erin was so pleasant and helpful. I adore my new bag and dress. It is great to enter a store and feel like you are a valued customer.
February 2024
This location is ♥️. THANK YOU very much Alix! Thank you for all your help and the beautiful note. I love my Gramercy! We had a great time and thanks again. Sorry for the late post/reply. All the best!!! - L
May 2023
Small outlet but good range of products. Friendly staff.
