Kiehl's Since 1851 offers a welcoming and knowledgeable environment for skincare enthusiasts. Customers frequently highlight the exceptional consultations provided by staff members like Megan and Elise, who demonstrate deep listening and a genuine passion for skincare. They assess individual needs through thoughtful questions and provide tailored recommendations, including product samples and options to try before committing to full sizes. The expertise of the staff has significantly enhanced the skincare experiences of many visitors, making them feel valued and understood. Kiehl's products, including their highly praised moisturizing cream, are known for their outstanding quality, effectively addressing various skin concerns, such as dryness during winter. Customers appreciate the pleasant shopping experience, with some even receiving gift bags after skin treatments. Overall, Kiehl's is recognized as a go-to store for effective skincare solutions, with a commitment to customer satisfaction that keeps clients returning for more.
Kiehls Has always been the skin store for me.. i have always tried other brands for years. But I have always returned to Kiehls because there product is outstanding!!!!
March 2023
Vera and Chadwick were just a pleasure to work with! I was provided with a skin treatment to determine which products work well for my skin, walked away with a nice little gift bag! Overall, amazing experience!
March 2023
Great quality products and knowledgeable staff, new to Kiehl’s but their moisturizing cream definitely lives up to the hype, it’s the only thing that can soothe my dry/winter skin.
